Optik TV help

Get the answers to your most common Optik TV questions here, as well as troubleshooting help, tips and more.

Optik TV™ video tutorials

Our easy-to-follow how-to videos are designed to help you get the most out of your Optik TV service.

Optik TV™ FAQs

Compatibility, channel access, technologies, and more.


Troubleshooting

Answers to common setup, connection and programming issues.

Video On Demand (VOD) FAQs

What are the advantages of VOD? How does it work? What's the difference between VOD and Pay Per View?

High Definition (HD) FAQs

Find out why HD is better, what you need, what you can get, and where it is currently available.

Personal Video Recorder (PVR) FAQs

How does the Personal Video Recorder work? Learn about pausing, replaying and recording* live TV.

Remote Record FAQs

Find more information about managing your PVR recordings while you are away from home.

Xbox 360 with Optik TV FAQs

Learn how you can use an Xbox 360 as a digital box.

Facebook on Optik TV FAQs

Find more information about using Facebook on Optik TV

Optik on the go FAQs

Find more information about using Optik on the go

Optik TV account FAQs

Find more information about Optik TV accounts

TumbleBooks TV FAQs

More information about TumbleBooks TV on Optik TV.

Remote Control FAQs

Get help with programming your remote and troubleshooting basic issues.

Black's Photo FAQs

More information about Black's Photo on Optik TV.

Twitter on Optik TV FAQs

More information about Twitter on Optik TV.